Attorney General James Secures $4.8 Million for Consumers Overcharged by SmileDirectClub After Bankruptcy
(WNY News Now) After SmileDirectClub kept charging for services it no longer offered, 28,000 customers, including those in New York, received refunds.NEW YORK Today, New York Attorney General Letitia James secured $4.8 million for over 28,000 customers, including 2,265 New Yorkers, who were wrongfully billed by SmileDirectClub, a telehealth company that ceased operations after going bankrupt. Despite filing for bankruptcy in September 2023, SmileDirectClub, a telehealth company that provided dental services, kept charging customers for services even after it unexpectedly stopped operating. New Yorkers who were still being billed for services they were no longer able to get due to SmileDirectClub's closure complained to the Office of the Attorney General (OAG). Customers who were incorrec...